mament123: Ketentuan Legal yang Perlu Anda Ketahui
This page sets out how mament123 handles your account data, what rights you hold under our policy, and where this policy applies — including account transactions processed through OVO and QRIS. Access to our platform depends on local law and is available only where local regulation permits.
Kebijakan Privasi Akun
Ketentuan Penggunaan
Hak Pengguna
Yurisdiksi Indonesia
POSTUR KEBIJAKAN KAMI
Bagaimana Kami Mengelola Data dan Akun Anda
mament123 collects and processes information — including login credentials, transaction records, and wallet activity — solely to operate your account and process payments through OVO and QRIS where those rails are active. We do not sell your personal data to third parties, and we do not share it beyond what is required to complete a transaction or respond to a lawful request. Your account data is stored on secured servers with access controls limiting who inside our team can view it. We apply encryption to data in transit and at rest. If you choose to close your account, we retain transaction records for the period required under applicable law in your region, after which they are deleted or anonymised. This policy applies to all account holders accessing the platform from eligible regions in Indonesia. Where local law sets additional requirements — for example around data localisation or retention periods — those requirements take precedence. We update this policy when our practices change, and the current version is always shown on this page. If you use OVO or QRIS for deposits or withdrawals, the respective wallet provider's own terms also apply to that portion of the transaction. Questions about how your data is handled can be directed to our support team through the channels listed below.
OVO
QRIS
Kebijakan Privasi
Keamanan Akun
CAKUPAN KEBIJAKAN INI
Apa yang Masuk dan Keluar dari Cakupan Kebijakan Ini
Understanding the scope of this policy helps you know exactly what we cover and where other terms apply. Our policy governs how we handle your account — not every service you might touch along the way.
Akses Akun
This policy covers all data tied to your mament123 account — registration details, login history, wallet balance records, and any personal information you provide when opening or updating your account.
Transaksi dan Dompet
Deposits and withdrawals processed through OVO and QRIS fall within this policy for the data we hold on our side. The wallet providers themselves operate under their own separate terms for the transaction leg they process.
Konten Situs
Game content, odds data, and promotional information shown on the platform are governed by our general terms of use, not by this policy. This policy is specifically about personal data and account-level records.
Layanan Pihak Ketiga
Any third-party service you access through a link on our platform — including payment processors, game studios, or external tools — operates under that service's own legal terms. We are not responsible for those terms.
HAK PENGGUNA AKTIF
Tindakan yang Tersedia untuk Anda di Bawah Kebijakan Ini
You hold several practical rights over the data we keep on your account. The most direct way to exercise them is through your account dashboard after login — transaction history, personal details, and contact preferences are visible and editable there without needing to contact us first. If you find an error in the personal details we hold — name spelling, contact number, or linked wallet identifier — you can correct most of these directly from the account settings page. For records that are locked after processing (such as completed OVO or QRIS transactions), contact our support team with the transaction reference shown in your history and we will review it. You may also request a summary of what personal data we hold on your account by writing to us through the support channels on this page. We will respond within the timeframe required by applicable regulation in your region. If at any point you want to close your account, that option is available from the account settings panel — note that some transaction records are retained for the legally required retention period even after closure.
Tinjau Catatan Anda
Your full transaction history — including OVO and QRIS activity — is visible in the account dashboard after login. No request needed; the records are there whenever you check.
Koreksi Detail Akun
Update your contact information, linked wallet ID, or display name directly from account settings. For locked transaction records, raise a correction request via support with your transaction reference number.
Ajukan Pertanyaan Data
To ask what personal data we hold, send a written request through our support channel. We respond within the period set by applicable law in your region and do not charge a fee for standard requests.
Tutup Akun Anda
Account closure is available from the settings panel. Transaction records are kept for the legally required retention period after closure, then deleted or anonymised in line with this policy.
JALUR KONTAK LEGAL
Hubungi Kami untuk Pertanyaan Kebijakan
If you have a question about this policy, a data request, or a concern about how your information is being handled, reach us through any of the channels below. For account-specific issues, have your account ID or transaction reference ready — it speeds up the review.
Email Dukungan
Send your data or policy question to our support email. Include your account ID and a brief description of your request so we can route it to the right team without delay.
Live Chat Akun
Open the live chat widget from your account dashboard for real-time help with policy questions, data correction requests, or account closure queries during available support hours.
Formulir Kontak
Use the contact form on the support page for non-urgent legal or policy queries. We acknowledge all submissions and follow up within the timeframe required by applicable regional regulation.
PRAKTIK KEAMANAN DATA
Cara Kami Menjaga Keamanan Data dan Akun Anda
Data handling at mament123 is built around keeping your information accurate, accessible to you, and protected from unauthorised access. Here is what that looks like in practice across the four areas that matter most.
Enkripsi dan Keamanan
Data in transit between your device and our servers is encrypted using current industry protocols. Stored account data — including wallet identifiers for OVO and QRIS — is protected with access controls that limit visibility to authorised personnel only.
Cookie dan Pelacakan
We use session cookies to keep you logged in and to remember account preferences. Analytics cookies help us understand how the platform is used at an aggregate level. You can review and adjust cookie preferences from your browser settings at any time.
Retensi Data
We keep your account data for as long as your account is active and for the legally required period after closure. Transaction records tied to OVO and QRIS activity are retained in line with applicable financial regulation for your region, then deleted or anonymised.
Pembaruan Kebijakan
When this policy changes, the updated version is posted on this page with the revision date visible at the top. Continuing to use the platform after a policy update constitutes acceptance. For material changes, we may notify you via the contact details on your account.
PERTANYAAN UMUM LEGAL
Pertanyaan yang Sering Diajukan tentang Kebijakan Ini
These are questions we hear most often about our legal terms, data handling, and account rights. If yours is not covered here, contact us through the support channels above.
Where does this policy apply?
This policy applies to account holders accessing mament123 from regions in Indonesia where local law permits. If you are accessing from a region where online gaming platforms are restricted, availability depends on local regulation and eligible access areas.
What personal data does mament123 collect about my account?
We collect the information you provide when opening your account — name, contact details, and linked wallet identifiers such as your OVO or QRIS number. We also keep a record of your transaction history and login activity as required to operate the account.
Can I see the data mament123 holds on me?
Yes. Most of your account data is visible directly in the account dashboard after login — transaction history, personal details, and wallet records. For a full data summary, submit a written request via our support channel and we will respond within the applicable regulatory timeframe.
How do I correct an error in my account details?
Go to account settings after login and update the relevant fields directly. For transaction records that are locked after processing — such as completed OVO or QRIS entries — contact support with the transaction reference number shown in your history.
What happens to my data when I close my account?
Your account access is removed immediately on closure. Transaction records and data required by applicable financial regulation are retained for the legally required period, then deleted or anonymised. You can request confirmation of this process from our support team.
Who do I contact if I have a complaint about how my data is handled?
Reach us via the live chat on your account dashboard, the support email, or the contact form on the support page. Include your account ID and a description of the concern. We review all data-related complaints and respond within the period set by applicable regional law.